A website needs an FAQ bot that understands user utterances and responds conversationally.
Choose an AWS service that handles intents and slots.
Which service is most appropriate?
Amazon Lex builds conversational interfaces that understand speech or text and manage bot interactions.
Detailed explanation
Lex builds conversational bots using speech or text and manages intents and slots.
Lex builds conversational bots using speech or text and manages intents and slots.
QuickSight provides BI dashboards and visualizations.
QuickSight provides BI dashboards and visualizations.
EBS is block storage for EC2, not a conversational service.
EBS is block storage for EC2, not a conversational service.
Polly converts text to speech but does not manage conversational intents.
Polly converts text to speech but does not manage conversational intents.
Check official documentation
Compare the following points with the official documentation.
Amazon Lexの公式概要で、音声認識・自然言語理解・ボットの機能を確認する。
Official references
What to confirm
FAQの会話型ボットにLexを選べる。
Key points
- Amazon Lex
- Conversational interface
- Intent
Notes
- Environment:
- AI/ML and analytics service features can change; confirm current behavior in official AWS documentation.
Foundation review
Input and output direction
Separate image analysis, speech-to-text, and text-to-speech by the direction and type of transformation.
Pipeline stage
A query, model inference, dashboard, and data-ingestion service solve different stages of an analytics workflow.