An internal help-desk bot cannot find evidence for an answer.
A wrong answer could stop a business process.
Which design is most appropriate?
Show that evidence is missing, do not finalize the response, and escalate to a human reviewer.
Detailed explanation
A plausible but unsupported answer can cause harm.
Logs are needed for analysis and improvement.
Users cannot judge uncertainty and may over-trust the result.
A human can verify the answer before it affects the user.
Check official documentation
Compare the following points with the official documentation.
AWS公式AIF-C01ガイドDomain 3.4の人間の監督・安全な失敗を確認する。
Official references
What to confirm
不確実性を検出し、自動処理を止めて人へ引き継ぐ運用を説明できる。
Key points
- Uncertainty
- Fallback
- Human review
Notes
- Environment: AWS公式AIF-C01試験ガイドとAWS公式ドキュメントの確認
- Compare the definition with the AIF-C01 objective and the service documentation before applying it.
- Keep the concept separate from a particular answer choice or implementation step.
Foundation review
Safe failure
A system should avoid harmful actions when confidence or evidence is inadequate.
User feedback
The interface should communicate uncertainty and the available next step rather than silently guessing.